RESERVATION

To make a reservation, read the directions below, which provide a detailed description of the procedure for an English school visit.

Technical details :

• We welcome groups of 10 to 30 students. (N.B For larger groups, a visit can be paired with one to another institution. Ask us for details.)
• Each group of 10 students must be accompanied by an adult (parent or teacher) . Admission for escorts is free (applicable only to children’s groups).
• All programs last 90 minutes. 
• Groups must arrive 10 minutes before activities begin.
• Our programs are available mornings, from 10 am to 11:30 am, and afternoons, from 1:00 pm to 2:30 pm (or from 1:30 pm to 3:00 pm). 
• The closest metro station to the Château Ramezay is Champ-de-Mars.

Reservations: 

The easiest way to make a reservation is Online. 

Or

Contact us at the following address : education@chateauramezay.qc.ca, providing the following information :

• The activity you wish to reserve :
• The grade level or language proficiency of your group :
• The number of students per group :
• Two or three possible dates for a visit, by order of preference :
• The time of visit preferred (morning or afternoon) :
• Your name :
• The name of your school :
• The school address :
• The school telephone no :
• Any other telephone no. where it may be easier to reach you :
• Your e-mail address :
• All pertinent information that will help us make the most of your group’s visit. For example, please notify us if the visit is part of a special school project, or if you are scheduled to visit another museum the same day, or if you will be arriving otherwise than by bus. We should also be informed of students with mental or physical challenges or any behavioural issues :

Reservation follow-up

On making a reservation, you will receive an automatic e-mail acknowledgement from the Château Ramezay.

Within 48 hours (or two working days), our Reservations team will e-mail you to confirm your visit. A confirmation form will be attached for signature.

We must be informed of any change in the number of visitors, whether more or less, at least three days prior to your visit.

Payment

No payment is necessary at the time of the reservation.

Unless we are advised to the contrary, an invoice will be e-mailed to you following your visit.

If you prefer to pay on the day of your visit, please note that we accept any of the following: cash, debit cards, Visa or Mastercard and commercial (not personal) cheques.

There is a minimum charge of 10 people for all group reservations.

Cancellation Policy

There is no penalty for cancellations received at least 10 working days prior to the date of your planned visit.

For cancellations less than 10 days before your visit, a charge of 50 % of your reservation will be imposed for reservations made between July and February and 100 %, for reservations made between March and June.

On Arrival

Buses may unload children on Notre-Dame St. in front of the Château. While the visit is in progress, they can park on St. Antoine St West, opposite the City Hall, or in the Old Port (paid parking).

We request you arrive 10 minutes before activities begin so that the visit can get underway promptly. Tardiness may necessitate a change to the proposed program (shortening or eliminating one or several activities, depending on the situation).

Please arrive by the main entrance of the Château. Students will enter the building in three small groups, each consisting of 10 children (maximum). We strongly suggest students be divided into sub-groups before you arrive. Please note that groups may be modified on arrival at the Château. We request you to spread potentially disruptive students among the different groups unless you wish to keep them under your direct supervision throughout the visit.

Children may leave their coats at the coat-check before setting off for the starting point, accompanied by their guide.

At the reception desk, those responsible for the group will be asked to confirm the number of students present by initializing the confirmation sheet.

Food

Unfortunately, we lack the space to allow groups to eat inside. Snacks must be eaten before students enter the Château. Weather permitting, groups can take advantage of the picnic tables on the Place de la Dauversière, beside the Château, as well as in the Old Port.

Are you interested in spending a whole day in Old Montreal, discovering New France? We offer a package that includes a visit to the Marguerite-Bourgeoys Museum, just a few minutes away from the Château, by foot. An eating area is available there.

Questions?

Please do not hesitate to ask any questions or make special requests by communicating with us by email at the following address: education@chateauramezay.qc.ca

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